Last updated : 4 July 2026
1. Data controller
La team Camio is responsible for the processing of your personal data collected via the camio.fr website.
For any questions regarding your personal data, you can contact us at: contact@camio.fr
2. Data collected
We collect the following personal data:
- Identification data: last name, first name, email address
- Professional data: food truck name, description, photos
- Location data: locations, addresses, GPS coordinates
- Commercial data: menu, products, prices
- Preference data: opening hours, availability, private hire options
- Authentication data: password (stored securely and hashed)
- Optional data: Instagram tokens (if you connect your Instagram account)
- Browsing data: technical cookies necessary for the operation of the site
3. Purposes of processing
Your personal data is used to:
- Create and manage your user account
- Publish your food truck page on the site
- Manage your locations and your schedule
- Display your menu and products
- Allow visitors to contact you
- Collect and display customer reviews
- Ensure the security and proper functioning of the service
- Send you important communications regarding your account
4. Legal basis for processing
The processing of your personal data is based on:
- Your consent: when creating your account, you explicitly accept this privacy policy
- The performance of a contract: the data is necessary to provide the service (creation and management of your food truck page)
- Legitimate interest: improvement of the service and security of the site
5. Data retention
Your personal data is retained:
- For the duration of use of your account: as long as your account is active
- After deletion of your account: your data is deleted within a maximum of 30 days, unless there is a legal obligation to retain it
- Billing data: retained in accordance with legal obligations (10 years for invoices)
6. Your rights
In accordance with the GDPR, you have the following rights:
- Right of access: you can request a copy of all your personal data
- Right to rectification: you can modify your data directly from your account
- Right to erasure: you can request the deletion of your data (see form below)
- Right to portability: you can retrieve your data in a structured format
- Right to object: you can object to the processing of your data on legitimate grounds
- Right to restriction: you can request the restriction of the processing of your data
- Right to withdraw your consent: at any time, without affecting the lawfulness of the processing carried out before the withdrawal
To exercise these rights, contact us at: contact@camio.fr
7. Data security
We implement appropriate technical and organisational measures to protect your personal data:
- Encryption of passwords (secure hashing)
- Secure access to data via authentication
- Regular data backups
- Secure hosting
- Regular updating of security systems
8. Data sharing
Your personal data is not sold to third parties. It may be shared with:
- Visitors to the site: some data is public on your food truck page (food truck name, description, photos, menu, locations)
- Our technical service providers: hosting provider, as part of the provision of the service
- The competent authorities: in the event of a legal obligation or judicial request
9. Cookies
We only use technical cookies strictly necessary for the operation of the site. No tracking or advertising cookies are used.
10. Transfers outside the EU
Your data is hosted on Google Cloud, which may store data outside the European Union. Google undertakes to comply with data protection standards equivalent to the GDPR through the Privacy Shield and its standard contractual clauses.
11. Changes to the policy
This privacy policy may be modified. Any modification will be communicated on this page with an indication of the date of the update.
12. Complaint
If you consider that your rights are not being respected, you can lodge a complaint with the CNIL (the French data protection authority):
CNIL
3 Place de Fontenoy - TSA 80715
75334 PARIS CEDEX 07
Telephone: +33 1 53 73 22 22
Website: www.cnil.fr
Request to delete your personal data
You can request the permanent deletion of all your personal data by filling in the form below. This action is irreversible and will result in the complete deletion of your account and all associated data.